IS HOW YOU DRESS TRULY HOW YOU’LL BE ADDRESSED? 

When you walk into an organization and see a member of  staff dressed formally, what does it say to you? Does it say: ‘Hey, I’m here to reassure you’ or ‘Hey, take me serious’ or maybe this ‘hey, look I am stuck up’.  Whatever option you bob your head to is probably appropriate, depending on the situation. Continue Reading

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The power of non-verbal communication: For business owners

Non-verbal communication can simply be defined as the use of clues to communicate an idea from one audience to another. It is important to note that non-verbal communication places a greater deal of emphasis on the process of encoding and or decoding a lot more than the message itself as opposed to verbal communication. This is because non-verbal communication lends itself to the use of language beyond grammar. Continue Reading